Job Description

Set goals, conduct performance reviews, and develop capability through coaching and structured training.

Establish clear RACI, workload balancing, and succession plans; foster a culture of ownership, accuracy, and continuous improvement.

Stakeholder Management & Governance : Engage senior stakeholders (eg Finance Leadership, Ship-to- Collect, Clearance) to align on policies, transactions treatment and risk appetite.

Represent the function in SteerCo/PMO forums; present dashboards, issue logs, and remediation plans.

Manage external relationships with consultants & auditors; ensure proactive communication on complex/ambiguous matters.

Compliance, Accounting & Controls : Ensure timely and accurate reporting & accounting treatment of payment of customs duties & taxes paid at clearance and reconciliations of re-billing of these to external customers

Oversee GL integrity: provisions, accruals, true-ups, journal approvals, Balance Sheet reconciliations.

Maintain robust internal controls (segregation of duties, evidence, approvals, data quality checks) and audit readiness.

Process Transition (QDM / Six Sigma) & Continuous Improvement : Lead transition of duties & taxes processes to new operating models (e.g. in-sourcing)

Apply Quality Driven Management (QDM) principles for decision quality; use Six Sigma/Lean (DMAIC, SIPOC, value stream mapping) to eliminate defects, reduce cycle time, and standardize SOPs.

Define future-state process maps, SLAs/OLAs, control matrices, and automation opportunities (templates, validations, bots).

Drive change management: KT (knowledge transfer), training, hypercare, and stabilization with measurable outcomes.

Technology & Data : Partner with IT on system design/ configurations

Enhance data integrity via standardized templates, data validations, and reconciliations; enable self-service analytics (Power BI/Excel).

Implement exception monitoring and metric dashboards for proactive risk management.

Job Description Summary

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
Grade - 15

The Finance Manager – Duties & Taxes leads the duty tax function (e.g., accounting for GST/VAT, customs, excise) with accountability for compliance, controls, reconciliations, and governance. The role manages a team, drives stakeholder alignment across business units regions, and delivers process transition and continuous improvement using Quality Decision Making (QDM) and Six Sigma/Lean methodologies.
Please note while it mentions Duties & Taxes role but is a Accounting role managing a process within record-to-report (RTR)

Leadership & People Management : Build, lead, and mentor a high-performing Duties & Taxes team (accountants/ clerical associates).

Set goals, conduct performance reviews, and develop capability through coaching and structured training.

Establish clear RACI, workload balancing, and succession plans; foster a culture of ownership, accuracy, and continuous improvement.

Stakeholder Management & Governance : Engage senior stakeholders (eg Finance Leadership, Ship-to- Collect, Clearance) to align on policies, transactions treatment and risk appetite.

Represent the function in SteerCo/PMO forums; present dashboards, issue logs, and remediation plans.

Manage external relationships with consultants & auditors; ensure proactive communication on complex/ambiguous matters.

Compliance, Accounting & Controls : Ensure timely and accurate reporting & accounting treatment of payment of customs duties & taxes paid at clearance and reconciliations of re-billing of these to external customers

Oversee GL integrity: provisions, accruals, true-ups, journal approvals, Balance Sheet reconciliations.

Maintain robust internal controls (segregation of duties, evidence, approvals, data quality checks) and audit readiness.

Process Transition (QDM / Six Sigma) & Continuous Improvement : Lead transition of duties & taxes processes to new operating models (e.g. in-sourcing)

Apply Quality Driven Management (QDM) principles for decision quality; use Six Sigma/Lean (DMAIC, SIPOC, value stream mapping) to eliminate defects, reduce cycle time, and standardize SOPs.

Define future-state process maps, SLAs/OLAs, control matrices, and automation opportunities (templates, validations, bots).

Drive change management: KT (knowledge transfer), training, hypercare, and stabilization with measurable outcomes.

Technology & Data : Partner with IT on system design/ configurations

Enhance data integrity via standardized templates, data validations, and reconciliations; enable self-service analytics (Power BI/Excel).

Implement exception monitoring and metric dashboards for proactive risk management.