Job Description

• Supports the manager by taking supervisory responsibility for day-to-day coordination of team activities, ensuring that processes and procedures are completed promptly and consistently, and that team efforts align with company goals and regulatory requirements.

• Lead and coordinate daily operations across air, road, and ground linehaul functions, including cross-border and in-country transport scheduling, ensuring timely and efficient movement of goods.

• Oversee hub operations, dispatch (including heavy weight), feeder operations, and manifesting processes to maintain service quality and operational accuracy.

• Manage air operations planning, performance, and audits, ensuring compliance with internal standards and regulatory requirements.

• Supervise property, facilities, and administrative support functions to ensure smooth infrastructure and resource availability.

• Drive service assurance and network control initiatives to uphold high standards of customer satisfaction and operational reliability.

• Collaborate with customer service and support groups to resolve issues promptly and enhance the overall customer experience.

• Monitor and manage contract sourcing, vendor relationships, and GSP (Global Service Provider) performance for both domestic and international operations.

• Utilize reporting and analysis tools to track KPIs, identify trends, and implement quality and process improvement initiatives.

• Apply strong leadership, planning, and decision-making skills to manage teams, allocate resources, and meet departmental goals across multiple locations or regions.

You will be a great fit if you

• Have relevant experience in the logistics industry with an overall experience of 10 to 12 years.

• Experience in People Management atleast for 2 to 3 years.

• Excellent verbal and written communication.

• Good in Analytical Skills & Numerical Skills

• Presentation Skills & Interpersonal Skills

• Judgement & Decision-Making Skills

• Team building skills

• Problem Solving skills

• Planning & Organizing Skills

• Accuracy & Attention to Detail

Job Description Summary

Ramp/ Air Operations (P&P and Audits); Ramp & Gateway Operations; Air Feeder Linehaul; Air Network Support; Linehaul (Cross-Border, In-Country); Hub Operations; Operations Support; Air Operations; Hub & Gateway Operations; Ramp Operations; Cross Border Linehaul; CDG2020; On Road; Handling; Property & Facilities; Dispatch; On road (Ground Ops); Handling (Ground Ops); Customer Service; Service Assurance; Admin & Support; Contract Management Trucking; Dangerous Goods; Transport Scheduling; Hub Control; Commercial Airline Lift; Network Control; ULD Planning & Management; Air Safety & Business Operations; Flight Operations; Pick Up & Delivery; Quality Management; Road Linehaul (Transport Scheduling, Fleet Management); GSP Management (Domestic & International); Customer Services/ Support Group; Contract Management/ Sourcing; Ground Linehaul/ Road Linehaul; Insurance & Claims Management (Brazil); Aircraft Handling; Weight & Balance; Commercial Airline Management, Spot Management, Lift; Hub & Gateway Control Centre; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound; Clearance Regulatory; Export Controls; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Linehaul & PUD Risk Management (Brazil)