Total Badges Earned: 5
Global Rank:
38th Rank
Juvenile Wolf
Rohit Kanojiya
Last Mile ManagerMember Since, Apr, 2026
Gorakhpur / India
Candidates About
Good communication and problem-solving skills with leadership ability. Capable of managing teams, improving processes, and supporting organizational goals.Education
Graduation
2016 – 2019 Deen Dayal Upadhyay Gorakhpur UniversityGraduationWork & Experience
Fleet Manager Amazon ( Delpack Logistics India Pvt. Ltd )
2025 – Present• Expanded operations from 10 stores and successfully launched the South Delhi Zone (10 stores) with full operational readiness. • Improved direct handover rate from 65% to 95% through process optimization, training, and continuous team monitoring. • Managed a fleet of 500+ active riders , including dynamic rate card implementation, surge control, and anti-fraud governance. • Ensured service excellence by maintaining: ≥75% deliveries within 10 minutes, 95%+ perfect order rate, and • Supervised two fleet supervisors per store, ensuring effective rider operations, attendance management, and performance tracking. • Executed fleet planning as per Amazon's capacity requirements, including slot-wise rider planning, deployment, and optimization to meet demand and SLA targets. • Managed operations across 10 dark stores in South Delhi, improving efficiency and delivery performance. • Resolved rider grievances, and effectively handled cash and payout-related discrepancies. • Addressed store-level operational challenges to maintain smooth day-to-day functioning. • Successfully managed and resolved rider strikes , ensuring minimal service disruption. • Responded promptly to customer needs, and delivered quick, effective resolutions. • Improved operational routing strategies, leading to reduced fuel consumption, and lower operational expenses. • Monitored shift operations to ensure proper rider allocation, and seamless workflow
Feet Operation Lead Blinkit
2025 – 2025• Managed six Dark Stores in South Delhi, increasing operational efficiency across locations. • Resolved rider issues and efficiently handled cash-related discrepancies. • Addressed store-related challenges to maintain smooth operations. • Facilitated resolution of rider strikes, ensuring minimal disruption to service. • Involved over 600 Riders Handles, optimizing fleet management processes. • Identified needs of customers promptly and efficiently. • Exceeded customer satisfaction by finding creative solutions to problems. , Mar/2025 to Oct/2025 • Managed household errands and other essential duties. • Shift decided the rides worked properly.
Hub Incharge D3 Logistics Pvt Ltd
2024 – 2024Coordinated logistics and supply chain operations, ensuring timely delivery of products and services. • • Oversaw financial management, budget management, accounting, and payroll activities. Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times. • Completed thorough opening, closing, and shift change functions to maintain operational standards each day. • • Led crisis management efforts, quickly resolving operational disruptions with minimal impact. Analyzed data to identify trends in customer service issues, financials, staffing and made informed decisions regarding operations. • • Delivered positive customer experiences by implementing effective quality assurance practices. • Implemented campaigns and promotions to help with developing goods and services. • Responded to information requests from superiors, providing specific documentation. • Connected with clients and developed strategies to achieve sales and customer service goals. • Updated and maintained databases with current information.
Senior Executive Shadowfax Technologies Pvt Ltd
2022 – 2023• Take Care About All Hub Operation • Handling 90+ Employees in the hub. • Handle 2500 Plus Forward Shipments Everyday • Handle 700 Reverse Shipments Everyday • Take Care About RTO Shipments • Planning Pickup, Connectivity & Delivery on time. • Resolve DEPS Loading & Unloading on time. • Coordinating with clients and arranging pickup and delivery by resolving issues. • Keep the track of all NDR shipments according to the Client team. • Handling Escalations regarding Vendors & Solving queries raised by vendors on mails or call. • Arranging the closure for Missing/Damaged Shipments. • Handling Complete Delivery & Reverse Pickup. • Maintaining the data of COD & Pre Paid Shipments. • Handling Gorakhpur Manpower & Vehicle management. • Keep the track of all NDR shipment & sharing to the Client team.
Team Lead Delhivery Limited
2021 – 2022• Oversaw hub operations with a workforce of over 40 employees. • Managed daily processing of 1,500 forward and 150 reverse shipments. • Coordinated pickup, connection, and timely delivery of shipments. • Resolved DEPS loading and unloading issues to maintain operational efficiency. • Tracked all NDR shipments and communicated updates to the client team. • Handled vendor escalations and resolved inquiries via email or calls. • Arranged closure for missing or damaged shipments effectively. • Maintained a comprehensive database for COD and pre-paid shipments.
Supervisor Xpressbees Logistics Pvt. Ltd.
2019 – 2021• Managed operations for a hub with over 40 employees. • Oversaw the daily processing of 1,200 forward shipments and 100 reverse shipments. • Coordinated timely pickups, connections, and deliveries to enhance efficiency. • Resolved loading and unloading issues within designated timeframes. • Facilitated client coordination for pickup and delivery by addressing concerns. • Tracked all non-delivery report shipments and communicated updates to the client team. • Addressed vendor escalations and resolved queries via email or collaboration. • Maintained database of cash on delivery and prepaid shipments. • Planned routes for 12 vehicles daily, optimizing timely loading and delivery. • Managed line haul operations, ensuring efficient loading and unloading under ATA standards.
Shorter Instakart Logistics Pvt Ltd.
2018 – 2019• Oversaw all hub operations with a team of over 70 employees to achieve operational goals. • Managed daily processing of over 2,500 forward shipments while ensuring punctuality. • Executed timely handling of 250 reverse shipments each day with precision. • Took charge of RTO shipments to reduce turnaround times effectively. • Ensured on-time pickups, connections, and deliveries to enhance service reliability. • Addressed DEPS loading and unloading challenges swiftly to maintain workflow. • Maintained tracking of NDR shipments, providing regular updates to client teams. • Administered comprehensive delivery and reverse pickup operations efficiently. • Deferred audit of completed processes two times
Subjects Skills
( Bachelors/Undergraduate – Diploma )
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Job Overview
RANK #
Juvenile WolfLast Login
April 16, 2026, 3:57 a.m.Homework Help
NoCan Travel
NoFee
$0 – $0 /HourlyGender
MaleProfile Views
1
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