
Member Since, Apr, 2026
Pune / Flipkart India Private Limited
Executive FCSC Operations (MotherHub_Pune) β Panning and deployment over 50+ Manpower allocate work-zone, ensuring alignment with operational requirements. β Developed and enhanced Standard Operating Procedures (SOPs) to streamline operations and boost efficiency. β Managed end-to-end processes, supported cross-functional departments, improved productivity, and reduced operational pendency and backlogs and ensuring that operations align with organizational goals. β Conducting shift start briefing, Review previous shift performance and preparing reports and insights for next shift. β Tracking Shipments: Using tracking tools and systems to monitoring shipments while in-transit delay and resolving issues and ensuring no loss mark, maintaining losses as low as possible. β Productivity & KPI Monitoring such as Picking productivity, order fulfillment rate, On-time dispatch, Pick accuracy. β Prioritized and managed backlog shipments effectively to maximize customer experience (CX) satisfaction. β Generated and maintained monthly operations reports, providing data-driven insights for strategic decision-making. β Working on losses marked by DHs and ensuring 100% delivered and Analyzing root cause for losses. β Created and maintained monthly operations reports, supporting data-driven decisions. β Performing Cross Dock shipments- Receiving, Segregation (Hub Wise), Positive and Resort Segregation, prioritize CPD shipments, Bagging, Departure as per Cut-off time. Ensuring No delay departure from SH and 100% OTA adherence. β Conducting 4M and 5S audits on daily basis and ensuring safety for all while working. β Managing associate bandwidth in shift and preparing roster as per operational plan. β Conducting regular training session to educate associates about new process and challenges while working. β Monitoring safety, trailer dock release (TDR) activity before loading & unloading starts, Reporting incident & near misses. β Coordinating with Cross functional team, Quality team, Safety team and Transport (LH) team for vehicle planning. Achievements at Flipkart β In BBD sale: - Process & dispatched 3.62 lacs shipments in shift and all shipments are dispatched on-time and secured highest dispatched in west region award and Best cluster (Pune & Nagpur cluster) award. β By using Six Sigma IDOV Method, RTO processing rate improved by 33%, 90 to 120 TPH by eliminating secondary sortation process and saved 2 associateβs cost. β Desing a separate place for milk, curd, Butter & chiller items picking DS wise in Hyper local (Flipkart Minutes). Picking rate has been increased by 24.32%, old picking rate 37 item/minute to new 46 items/minute increased. β Eliminate shipment label reprint process approximately~450-500 per day by analyzing route cause of problem.
Process Assistant -FC | Site - JPX1 || Aug 2022-Dec 2024 β Planning and Handling of 25+ associateβs team with deployment as per the schedule. β Monitoring & Mentoring of associates on productivity, quality and safety adherence. β Manage domestic logistics for transportation handling & warehousing operations. β Ensure enough bandwidth in sortation team to ensure Peak time delivery management. β Ensure Skills defining the transportation process from FC to FC/RSC β As cross trained AA & PA sporting cross function Outbound, Inbound team during peak time or when needed. β Conducting 5S audits for the respective work stations daily. β Analyzing shift load projection using tools and planning ad-hoc vehicles timely and ensuring all CPT shipments dispatch. β Deep Dive on FC metrics, Truck utilization, Wrong scan DPMO, TPH, Tote utilization, Ideal time, TDR & maintaining as low. β Continuously improve the through put and attain a sustained level of delivery performance improvement. β Ensuring floor safety and Trailer dock release adherence at 100% done before loading starts. β Conducting standups about shift priorities and achievements and new process to keep associates motivated & up to date.
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